QUALIFICATION:
- B.Com/ BBA/ M.B.A – HR / PGDHM
- Proficient in MS-Office
EXPERIENCE:
- 4 – 6 years
- Hospital experience preferably in a multi-specialty healthcare set-up
- Strong knowledge of HR processes, compliance and documentation
- Experience of handling large workforce categories
JOB RESPONSIBILITIES:
Manpower Planning & Recruitment:
- Coordinate with HODs to understand manpower requirements and prepare annual/quarterly manpower plans
- Manage the full recruitment cycle: sourcing, screening, interviewing, shortlisting, salary negotiation, and offer issuance.
- Maintain a strong pipeline of candidates for clinical, non-clinical, and support functions.
- Track recruitment metrics: TAT, source effectiveness, vacancy tracking, etc.
- Updating all job descriptions as and when required with approval of respective HODs
- Regularly preparing and sending the list of newly joined employees to the bank personnel to ensure bank accounts are opened on time
- Ensuring Pre-employment Health checks are done and relevant medical fitness is obtained
Employee Background Verification:
- Ensuring sending emails to the previous employer of new joinee for background verification and ensuring that a response is received for the same
- Sending the verified BGC to the IR department for filing in employee personal files
- Preparing & Maintaining employee verification tracker
Onboarding, Induction & Orientation:
- Oversee pre-joining documentation and background verification.
- Plan and conduct structured induction and orientation programmes for new employees in coordination with the HR and L&D team
- Collect 30 – 90 days feedback for all new joinees and track early employee engagement and reasons for exits, if any
Performance Appraisal (PA):
- Facilitate the annual performance appraisal cycles for scale and consolidated employees as per PA policy
- Guide departments on competency mapping and adhering to appraisal timelines
- Track the submission status of the appraisals and generate reports; where needed act as a moderator for discussions between the appraiser and the appraisee
- Conducting post appraisal feedback and develop corrective actions for poor performers along with their HOD following the set process
- Support the Head HR in analyzing performance data and identifying training needs
Employee Engagement and Employee Connect Activities:
- Plan, coordinate, and execute monthly/quarterly engagement activities for all staff groups.
- Conduct employee connect sessions in departments to identify concerns, grievances, and improvement areas.
- Support internal communication initiatives and promote a positive workplace culture.
Apprenticeship Management:
- Coordinate with the Board of Apprenticeship Training (WR) for apprenticeship related queries.
- Ensure hiring of apprentices in the diploma and graduate categories for technical fields based on the sanctioned quota
- Manage contracts, documentation, attendance, departmental rotations, stipends, and evaluations on a monthly basis
- Issuing of Certificate of Completion to the apprentices on successful completion of the apprenticeship period.
Hostel & Accommodation Management:
- Oversee hostel allotment, occupancy, rules, discipline, and maintenance coordination with the wardens.
- Maintain updated records of resident doctors and employees and ensure safety and grievance redressal.
- Liaise with Admin/Facility teams for upkeep of the premises.
- Maintaining updated hostel records on a monthly basis
Exit Formalities:
- Conduct exit interviews and ensure completion of clearance formalities
- Monthly, quarterly and yearly exit analysis and analyze exit trends and reasons for exits
HR Analytics and Data Management:
- Maintain accurate employee data, trackers, and HR dashboards on a monthly basis
- Generate monthly/quarterly MIS reports for management review
- Analyze HR metrics: hiring, attrition, absenteeism, medical insurance, employee demographics, etc.
- Support during audits (NABH) with required documentation and compliance
Other Functions:
- Overseeing the Additions / Deletions / Change in name details for the Group Medical Insurance Policy on a monthly basis and sending the same to the brokers on the 05th of every month
- Ensuring the permanent ID card is issued to the confirmed employee and to all Consultants in time
- Sharing ideas and plans for improvement in HR operations, processes and systems
- Preparation of process flow-charts, spread sheets, policies, work instructions, organograms and analysis reports as per requirement
- Maintaining and updating SOPs and work instructions with approval from HOD from time to time
Any other work/responsibility assigned by the HOD / Management in the course of business / work whether within the same unit/dept or any other unit / dept from time to time
